1 min read #### [Drug Channels: The Hidden Costs of Over-Customizing Your Hub Technology Stack](https://www.caremetx.com/blogs/drug-channels-the-hidden-costs-of-over-customizing-your-hub-technology-stack) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): May 8, 2026 2:49:23 PM Most patient services technology stacks weren’t intentionally designed. They evolved over time, shaped by different program needs, timelines, and... --- 3 min read #### [The Industry Is Solving the Wrong Part of the Intake Problem](https://www.caremetx.com/blogs/the-industry-is-solving-the-wrong-part-of-the-intake-problem) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Apr 30, 2026 3:17:33 PM Across the patient access industry, there's a notable convergence happening around a problem that has existed for years. At conferences, in... --- 3 min read #### [The Missing Layer: Why AI Alone Won't Fix Patient Access](https://www.caremetx.com/blogs/the-missing-layer-why-ai-alone-wont-fix-patient-access) [George Moore, CareMetx Chief Information Technology Officer](https://www.caremetx.com/blogs/author/george-moore-caremetx-chief-information-technology-officer): Apr 20, 2026 3:25:54 PM According to CareMetx's 2026 Patient Services Trends Report, 94% of patient services leaders are either using or actively planning to adopt AI point... --- 3 min read #### [Why Good Data Is Still Breaking the Patient Journey](https://www.caremetx.com/blogs/why-good-data-is-still-breaking-the-patient-journey) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Apr 6, 2026 12:08:00 PM Today’s patient services programs operate with more data than at any point in the past. Across the access journey, nearly every interaction generates... --- 3 min read #### [Inside Informa Connect Access USA: We’re Moving Faster, Not Smarter](https://www.caremetx.com/blogs/inside-informa-connect-access-usa-were-moving-faster-not-smarter) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Mar 27, 2026 9:25:08 AM The CareMetx team spent last week at Informa Connect Access USA 2026, connecting with peers across the patient services landscape. As we sat in on... --- 1 min read #### [Webinar: Future-Proofing Patient Support for Launch](https://www.caremetx.com/blogs/webinar-with-the-first-time-launch-alliance-future-proofing-patient-support-for-launch) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Mar 12, 2026 8:00:02 AM Designing a patient support program is one of the most consequential decisions companies make as they prepare to bring a therapy to market. Yet for... --- 4 min read #### [Foundation Support Is Under Pressure, and Patients Are Caught in the Middle](https://www.caremetx.com/blogs/foundation-support-is-under-pressure-and-patients-are-caught-in-the-middle) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Mar 10, 2026 1:56:06 PM Foundation support has long played a clear and necessary role in the patient access journey. It exists to help uninsured or underinsured people move... --- 1 min read #### [Drug Channels: New Survey Reveals the Operating Reality of Patient Access and Where Priorities Are Shifting](https://www.caremetx.com/blogs/drug-channelsnew-survey-reveals-the-operating-reality-of-patient-access-and-where-priorities-are-shifting) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Feb 20, 2026 12:17:58 PM Patient services programs are modernizing, but progress is uneven. As specialty therapies grow more complex, many organizations are still working to... --- 3 min read #### [Collective Intelligence℠  Fills the Gaps Technology Can’t in Patient Services](https://www.caremetx.com/blogs/collective-intelligence-fills-the-gaps-technology-cant-in-patient-services) [George Moore, CareMetx Chief Information Technology Officer](https://www.caremetx.com/blogs/author/george-moore-caremetx-chief-information-technology-officer): Feb 17, 2026 8:30:00 AM The patient services ecosystem has invested heavily in technology over the past decade. Portals, platforms, and point solutions now support nearly... --- 3 min read #### [Why Patient Services Needs a Coordination Model, Not Another Tool](https://www.caremetx.com/blogs/why-patient-services-needs-a-coordination-model-not-another-tool) [George Moore, CareMetx Chief Information Technology Officer](https://www.caremetx.com/blogs/author/george-moore-caremetx-chief-information-technology-officer): Jan 21, 2026 1:51:43 PM The patient services landscape is rich with new technology, and vendors continue to introduce increasingly sophisticated tools every year. Over the... --- 2 min read #### [Informa Panel Recap: What Future-Proofing Patient Services Really Requires](https://www.caremetx.com/blogs/informa-panel-recap-what-future-proofing-patient-services-really-requires) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Dec 11, 2025 1:48:59 PM If you weren’t able to attend this year’s Patient Support Services Congress, the conversation around patient services modernization offered important... --- 3 min read #### [Why Site of Care Is the Hidden Barrier in Neurology’s Bright Pipeline](https://www.caremetx.com/blogs/why-site-of-care-is-the-hidden-barrier-in-neurologys-bright-pipeline) [CareMetx](https://www.caremetx.com/blogs/author/caremetx): Sep 29, 2025 2:00:41 PM Neurology is entering a period of real progress. After years of slow movement, therapies for conditions like Parkinson’s disease, Alzheimer’s...